Come work with us
CAREERS
Want to work at BOXFOX? BOXFOX was founded in 2014 by three women with one goal: to make gifting more personal, purposeful, and presentable. From small tokens to grand gestures, we're your go-to for gifting.
Come work alongside us in our rapidly growing, Los Angeles-based startup!
Current Openings
ACCOUNT COORDINATOR (B2B)
LOCATION: BOXFOX | LOS ANGELES, CA
SCHEDULE: FULL-TIME POSITION
HYBRID ROLE: OFFICE MON-THUR; WFH FRIDAY
ABOUT BOXFOX BOXFOX is an e-commerce gift box company based in Los Angeles. We help create stronger relationships through elevated and personal gifts ranging from birthdays to corporate conferences. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.
ABOUT POSITION Your chief responsibility is to support the B2B Sales Team — specifically our Senior Account Executive— ensuring you are staying on top of the day-to-day tasks and planning ahead, ultimately making sure the BOXFOX team is set up for sales success and maximizing efficiency. This role is administrative but also supports sales and production efforts as well as client inquiries. As an Account Coordinator, you should showcase excellent communication skills, attention to detail, and ability to identify and quickly solve problems. You should also act proactively to address your managers’ needs.
RESPONSIBILITIES
Vet new leads, schedule calls, manage calendar for Senior Account Executive
Ensure AE is abreast of daily client meetings with short briefs and callouts
Assist AE with Enterprise client proposals revisions as needed
Support with invoice creation, inventory stock checks & reservations, and client web portal creation
Support with Netsuite data entry for sales order creation
Act as a point of contact for Production Team on all ongoing Enterprise orders
Provide exceptional customer service to clients, including but not limited to: timely logo & address deliverables, product substitutions, and address submission
Review, reformat, and flag issues with client address spreadsheets
Share order shipment tracking information with clients
Provide overflow support to Concierge clients during peak season, creating gifting proposals and managing orders from start to finish
Participate in daily sales meetings and weekly Production meetings
ABOUT YOU
1-3 years of professional work experience preferred; B.A. from 4-year university
Solid knowledge of Netsuite, Quickbooks, Salesforce, Keynote, MS Office & Google Drive
A proactive team player who thrives in a goal-oriented, fast-paced entrepreneurial environment
Detail-oriented, great follow-up, results-driven professional with outstanding communication skills; both internally to team and externally to customers
Ability to juggle competing priorities & demands
Must have excellent punctuality, attendance, and reliability
Must be eligible to work in the US
PERKS & PAY
Pay is $24.00 to $28.00 per hour, based on skills and past work experience
Employee discounts on BOXFOX gifts and a la carte products and our sister brands
APPLY
To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopboxfox.com with subject “Account Coordinator” or through LinkedIn.
CONCIERGE SALES COORDINATOR (B2B) | SEASONAL
LOCATION: BOXFOX | LOS ANGELES, CA
SCHEDULE: SEASONAL FULL-TIME POSITION | LAST DAY OF EMPLOYMENT IS 1/15/2027
HYBRID ROLE: OFFICE MON-THUR; WFH FRIDAY
ABOUT BOXFOX BOXFOX is an e-commerce gift box company based in Los Angeles. We help create stronger relationships through elevated and personal gifts ranging from birthdays to corporate conferences. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.
ABOUT POSITION Your chief responsibility is to service new leads & existing BOXFOX Concierge Pro customers through customer service and order production. This seasonal role is equally divided into client support and servicing, software admin data entry, and sales & production process collaboration during our peak holiday season. As a Concierge Sales Coordinator, you should showcase excellent communication skills, attention to detail, and an ability to identify and quickly solve problems.
RESPONSIBILITIES
Vet new leads, supporting Concierge clients with gifting proposals and inventory checks
Oversee lead follow up for Concierge clients, scheduling calls as needed
Advise on ordering and shipping speed recommendations based on expected delivery dates
Manage invoicing, Netsuite data entry for sales order creation, creating drop ship address worksheets
Provide exceptional customer service to clients, including but not limited to: timely logo & address deliverables, product substitutions, address submission, and rush order inquires
Act as a point of contact for Production Team on all ongoing Concierge orders
Share order shipment tracking information with clients
Understand the Concierge / Enterprise Corporate gifting business model, upselling service where appropriate and scheduling call for Sr. Sales Manager as needed
Participate in daily sales meetings and weekly Production meetings
ABOUT YOU
1-3 years of professional work experience preferred; B.A. from 4-year university
Solid knowledge of Netsuite, Quickbooks, Salesforce, Keynote, MS Office & Google Drive
A proactive team player who thrives in a goal-oriented, fast-paced entrepreneurial environment
Detail-oriented, great follow-up, results-driven professional with outstanding communication skills; both internally to team and externally to customers
Ability to juggle competing priorities & demands
Must have excellent punctuality, attendance, and reliability
Must be eligible to work in the US
PERKS & PAY
Pay is $21.00 to $25.00 per hour, based on your skills and past work experience
Employee discounts on BOXFOX gifts and a la carte products and our sister brands
APPLY
To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopboxfox.com with subject “Seasonal Concierge Sales Coordinator” or through LinkedIn.
PRODUCTION ASSISTANT (B2B) | SEASONAL
LOCATION: BOXFOX | LOS ANGELES, CA
SCHEDULE: SEASONAL FULL-TIME POSITION | LAST DAY OF EMPLOYMENT IS 1/15/2027
HYBRID ROLE: OFFICE MON-THUR; WFH FRIDAY
ABOUT BOXFOX BOXFOX is an e-commerce gift box company based in Los Angeles. We help create stronger relationships through elevated and personal gifts ranging from birthdays to corporate conferences. With BOXFOX, gifters can send a perfectly curated gift box with the click of a button—never losing the value of a personal touch.
ABOUT POSITION As the Seasonal Production Assistant, you’ll play an important role in supporting the successful execution of our Enterprise and Concierge orders during our busiest season. Working closely with the Corporate Production Manager, you’ll help coordinate the details that keep orders moving from production to fulfillment including tracking customized products, preparing shipping documentation, verifying addresses, and ensuring sales orders are ready for the warehouse team. You should be detail-oriented, adaptable, enjoy working in a fast-paced, collaborative environment, and know how to keep calm even when things don’t go “the right way”.
RESPONSIBILITIES
Support Corporate Production Manager with purchase orders, inventory stock checks and transfers, managing various logs shared with distribution center
Assist with tracking updates of product delivery, including customized products and collateral
Oversee client approvals for customized products related to their orders, communicating with clients on revision requests
Support with Netsuite sales order creation for partial shipments and rolling orders
Conduct address verification for domestic and international shipments, create shipping labels and templates for large-scale drop shipping, provide bulk shipping quotes for our Enterprise and Concierge orders
Generate tracking documents upon dispatch to share with Sales team
Monitor damages and returns log, communicate with clients on RTS packages, providing timely updates and next steps to distribution center, create rework sales orders
Participate in daily sales meetings and weekly Production meetings
ABOUT YOU
1-3 years of professional work experience preferred; B.A. from 4-year university
Solid knowledge of Netsuite, MS Office & Google Drive
A proactive team player who thrives in a goal-oriented, fast-paced entrepreneurial environment
Detail-oriented, great follow-up, results-driven professional with outstanding communication skills; both internally to team and externally to customers
Ability to juggle competing priorities & demands
Must have excellent punctuality, attendance, and reliability
Must be eligible to work in the US
PERKS
Pay is $20.00 to $23.00 per hour, based on your skills and past work experience
Employee discounts on BOXFOX gifts and a la carte products and our sister brands
APPLY
To apply, please email your resume (PDF, please) and a bit about yourself/why you’d be a fit (or a cover letter) to hireme@shopboxfox.com with subject “Seasonal Production Assistant” or through LinkedIn.